RVTAA Code of Ethics
The purpose of the Code of Ethics for the RV Technician Association of America (RVTAA) is to have a document that establishes and governs the professional behavior that is expected of all members and the consequences for any member who does not adhere to the Code.
As a matter of fundamental principle, RVTAA adheres to and holds its members to the highest standard of quality of workmanship and integrity in all our dealings with our customers, dealerships, suppliers, manufacturers, and other supporters in our industry.
RVTAA is committed to overseeing the educational standards and credentialing of RV Technicians across America. The continued success of RVTAA is based upon the different levels of its credentialing, its continued education learning programs, mentorships, and the coaching of RV technicians of all levels.
As RV Technicians we will continually strive to produce quality workmanship that we will be proud to put our name on.
As RV Technicians we will only utilize those materials and equipment that have been approved by NFPA 1192 and ANSI for RV usage. The safety of all parties is paramount.
As RV Technicians we will recommend to the RV owner only the work and parts for the RV we believe necessary.
As RV Technicians we will respect the RV as if it were our own. The RV and its contents are the customer's property and are to be protected while in our possession. We understand drinks, smoking, or the use of tobacco products are prohibited inside or around the RV.
As RV Technicians we will take every opportunity to continually improve our technical knowledge, business skills, and people relations. We are dedicated to lifelong learning.
As RV Technicians we will strive to help develop new and current technicians through mentorship and coaching.
As RV Technicians we will attempt to correct any honest mistake made by the factory, suppliers, vendors, or technicians, without damaging the reputation of that person or their business.
As RV Technicians we will conduct ourselves with integrity and honesty to increase the public respect for all RVTAA Registered, Certified, and Master Certified RV Technicians.
As RV Technicians we will make every effort to maintain and improve the professional practice and integrity of the RV Technician Association of America membership. Any willful violations of NFPA 1192 and ANSI codes shall be reported to the RVTAA for review and possible disciplinary actions.